This privacy notice explains how Sparkling Spaces processes personal data in connection with the website and related cleaning service inquiries. It applies to visitors, prospective customers, and other individuals who communicate with us through the site or related contact channels.
We process personal data to respond to inquiries, review property and service scope, confirm priority areas, prepare quotes, arrange appointments, deliver cleaning services, manage completion reviews, maintain website security, and support technical delivery. Data may also be used to maintain records, handle follow-up communication, and meet legal or accounting obligations where applicable.
Data may be shared with service providers that support website hosting, technical maintenance, communication handling, and related operational functions. Such recipients may process data only to the extent necessary to perform their assigned tasks and are expected to handle it under appropriate confidentiality and security obligations.
Personal data may be disclosed where required to comply with law, court orders, or lawful requests from public authorities. Disclosure may also occur where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and related records.
We may collect name, email address, phone number if provided, inquiry message, property and service scope, and access or schedule preferences when you submit an inquiry, request a quote, or arrange a cleaning visit. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.
Data is collected from contact form submissions, email or phone communications, and technical interactions with the website. Some technical data is generated automatically when the site is accessed, including information needed to maintain service availability and protect the site from misuse.
Cookies used on the website are limited to essential site operation and the storage of privacy preferences. Essential cookies support basic functionality, while preference cookies remember selected privacy choices. Analytics and marketing cookies are not confirmed as active and are not described as part of this notice.
The website uses only essential cookies and cookies that store privacy preferences. Where browser settings allow, you may block or delete cookies through your device or browser controls, but essential functions may be affected if such cookies are disabled.
Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and portability of personal data. You may also withdraw consent where processing is based on consent, without affecting prior lawful processing.
To exercise a privacy right, submit a clear request through the contact details listed in this policy and provide sufficient information to identify the relevant record. We may ask for additional information to confirm identity and to process the request accurately.
Personal data is kept only for as long as needed for the inquiry, booking, service administration, security, or legal compliance purposes for which it was collected. When the relevant purpose ends, data is deleted, anonymised, or otherwise restricted in accordance with applicable retention requirements.
This policy may be updated to reflect changes in processing practices, legal requirements, or the website’s operational setup. The current version should be reviewed periodically, and material changes will take effect when published unless a different effective date is stated.
Where GDPR applies, personal data must be processed on a lawful basis, with transparency, purpose limitation, data minimisation, and appropriate security. The processing described in this policy is intended to support contact handling, website operation, and related service administration.
Where GDPR applies, individuals may request access, rectification, erasure, restriction, objection, and data portability, subject to applicable legal limits. Requests may require verification of identity and may be refused or limited where retention or disclosure is required by law.
